Epic Games Store's Uphill Battle Against Steam: A Newzoo Analyst's Perspective
Games

Epic Games Store's Uphill Battle Against Steam: A Newzoo Analyst's Perspective

authorBy Shigeru Miyamoto
DateAug 23, 2026
Read Time4 min

Despite recent efforts by Epic Games to rejuvenate its digital storefront, an industry analyst from Newzoo remains unconvinced about its prospects for overcoming the entrenched dominance of Steam. Although Epic has announced significant technical enhancements and new functionalities for its launcher, the fundamental challenge of player loyalty and market saturation persists. The analyst suggests that while Epic's strategy of providing complimentary games draws a large user base, many of these users tend to merely accumulate titles without actively engaging with them on the platform, reinforcing Steam's almost "inevitable" position in the market.

The competitive landscape for Epic extends beyond just Steam, as the company has simultaneously engaged in various battles across different digital ecosystems, including those against tech giants like Apple and Google Play. This multi-front approach may have spread Epic's resources too thin, making it difficult to achieve substantial breakthroughs in any single area. Moving forward, the analyst advises Epic to concentrate its efforts on its core strengths, particularly the highly successful game Fortnite. This title, unlike the Epic Games Store, appears to be thriving under focused development and strategic adjustments, presenting a more promising avenue for the company's future growth and influence in the gaming world.

The Epic Games Store's Struggle for Market Relevance

The Epic Games Store faces an arduous path to establish itself as a formidable competitor to Steam, a platform that has cultivated an almost unassailable position within the PC gaming market. Despite Epic's ongoing initiatives to enhance its launcher with significant performance improvements and introduce new features such as personalized game recommendations and integrated patch notes, these efforts are seen by industry experts as potentially coming too late to genuinely shift player allegiance. A key challenge identified by a Newzoo analyst is the nature of Epic's free game giveaway strategy. While this approach effectively attracts a substantial number of users to the platform, many of these users are observed to be "collectors" rather than active players, indicating a lack of deep engagement with the Epic ecosystem beyond acquiring free titles. This behavior underscores a significant hurdle for Epic in fostering genuine platform loyalty and converting free users into paying customers who consistently choose the Epic Games Store over its rivals.

The analyst's assessment highlights that this dynamic often results in free Epic games inadvertently boosting sales on Steam, as players prefer to consolidate their gaming libraries on a single, preferred platform. This phenomenon suggests that Epic's costly giveaway program, while effective in raising brand awareness and user acquisition numbers, may not be translating into the desired long-term competitive advantage against Steam. The challenge is further compounded by Epic's ambitious but perhaps overextended strategy of simultaneously contesting market share across multiple digital fronts, including mobile app stores. This broad competitive front may dilute the company's resources and focus, making it increasingly difficult to mount a concentrated and effective campaign against Steam's deeply entrenched position in the PC gaming landscape. Consequently, the Epic Games Store's struggle for market relevance is deeply rooted in these strategic and user engagement challenges, raising questions about the efficacy of its current competitive approach.

Fortnite: Epic's Strategic Anchor and Future Direction

In contrast to the struggles faced by the Epic Games Store, the analyst notes a more optimistic outlook for Epic Games as a developer, particularly concerning its flagship title, Fortnite. The prevailing sentiment suggests that Epic needs to pivot its focus towards its most impactful assets, with Fortnite clearly standing out as a primary candidate. The company's recent dedication to enhancing Fortnite, demonstrated through strategic updates and content additions, appears to be yielding positive results, with the game showing significant improvements compared to its state a year ago. This resurgence in Fortnite's performance underscores the importance of concentrated effort and strategic alignment with core strengths, especially given the diverse competitive battles Epic is waging across different digital domains.

A notable trend observed within Fortnite is the increasing incorporation of cosmetic items and characters derived from other popular video game franchises. This move signifies a shift in Fortnite's competitive positioning, as it increasingly functions less as a direct competitor to other games and more as a collaborative platform. By integrating beloved characters like Sonic the Hedgehog, Pac-Man, Crash Bandicoot, and Sora from Kingdom Hearts, Fortnite is positioning itself as a central hub for gaming culture. This strategy suggests that other game developers might increasingly view Fortnite not as a rival, but as a powerful marketing channel for their own intellectual properties. The analyst even speculates on the potential for major game launches, such as Grand Theft Auto 6, to leverage Fortnite for promotional events, indicating a future where Fortnite could become an indispensable platform for cross-promotional gaming collaborations. This strategic direction not only bolsters Fortnite's longevity and appeal but also offers Epic a more viable path for growth and influence within the broader entertainment industry, distinct from the direct competition of its digital storefront.

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